
Case Studies
Real Outcomes. Not Just Tech and Promises.
At 123.EXPERT, we don’t peddle frameworks, AI, product or method.
We step in when others hesitate — or when standard approaches fall short.
Our case studies show how we help IT leaders launch or restore with clarity, capability, and control — across delivery and insourcing challenges.
Sometimes we consult. Sometimes we insource.
Often, we do both — because we’re seasoned IT professionals ourselves.
From triage to turnaround, from vendor disputes to embedded insourcing,
each story reflects our delivery-first mindset — and how we quietly help clients fast-track results or get back on track.
Alignment is our first deliverable.
Like any good strategy, it starts with a conversation — Let’s Talk Delivery
Fractional Delivery Management for a Digital Uplift

Fractional Delivery Management for a Digital Uplift
Sector: Professional Services
Service: Fractional Delivery Management
Objective: Provide fractional Delivery Management (3 days per week) to align a portfolio of technology initiatives, strengthen governance, and embed sustainable delivery practices.
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WordPress Website Upgrade for a Professional Services Firm

WordPress Website Upgrade for a Professional Services Firm
Sector: Professional Services
Service: IT Resourcing & Delivery Oversight
Objective: Insource a CMS specialist to deliver a WordPress upgrade, implement a custom theme and tailored functionality, and provide ongoing management of updates, security, and enhancements.
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CRM Uplift for a B2B Sales Organisation

CRM Uplift for a B2B Sales Organisation
Sector: B2B Sales & Marketing
Service: IT Resourcing & Delivery Oversight
Objective: Insource an on-hire Project Manager to deliver a CRM uplift and later extend engagement on a fixed-term basis for training and ongoing system customisation.
Flood Recovery and Secondary Server Room Implementation

Flood Recovery and Secondary Server Room Implementation
Sector: Professional Services
Service: IT Resourcing & Delivery Oversight
Objective: Insource specialist contractors to lead recovery after a server room flood, implement temporary infrastructure, and establish a resilient secondary server room.
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Technology Uplift Across 300 Utility Sites

Technology Uplift Across 300 Utility Sites
Sector: Utilities
Service: IT Resourcing & Delivery Oversight
Objective: Insource a permanent team to implement and manage a multi-site technology uplift programme, ensuring delivery continuity and sustained operational capability beyond project closure.
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Department Relocation Support for a Major Hospital

Department Relocation Support for a Major Hospital
Sector: Healthcare
Service: IT Resourcing & Delivery Oversight
Objective: Insource a consultant contractor to provide delivery oversight and execution support for relocating a department into a new hospital building, ensuring continuity of IT services.
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