Posted on by Clem Maloney

Department Relocation Support for a Major Hospital

Description

Department Relocation Support for a Major Hospital

Sector: Healthcare
Service: IT Resourcing & Delivery Oversight
Objective: Insource a consultant contractor to provide delivery oversight and execution support for relocating a department into a new hospital building, ensuring continuity of IT services.

Context

A major Australian hospital was preparing to relocate one of its core departments as part of a staged move into a newly constructed building. The relocation affected around 50 workstations, including both hospital-issued devices and staff BYOD laptops, as well as networked printers, copiers, and a local NAS.

The IT Director recognised that while hospital infrastructure staff had the technical skills to patch and configure devices, the relocation required clear delivery oversight. Risks included disruption to clinical workflows, misconfigured VLAN access, and downtime that could compromise patient services. To manage the transition smoothly, 123.EXPERT was engaged to insource a consultant contractor to oversee and deliver the move.

Approach

123.EXPERT provided an experienced consultant contractor who combined hands-on technical capability with delivery oversight expertise. Acting as Relocation Lead, they:

  • Conducted a full pre-move audit of devices, user dependencies, and VLAN requirements.

  • Coordinated with facilities and hospital IT to schedule downtime windows and plan physical moves.

  • Oversaw cabling, patching, and VLAN assignments to ensure all devices were connected securely to the designated departmental network.

  • Validated printers, copiers, NAS storage, and BYOD connectivity immediately after installation.

  • Provided transparent reporting to hospital management, ensuring stakeholders were kept informed throughout.

Impact

The department relocated successfully, with minimal downtime and no disruption to clinical operations. All workstations and networked devices were operational within the planned window, and VLAN assignments were verified for security and compliance.

By applying the 123.EXPERT delivery-focussed insourcing model, the hospital gained both technical execution and trusted oversight. The consultant contractor ensured the move was not just completed, but completed to a standard that left the department fully functional and ready for future scaling within the new facility.