WELCOME TO 123.EXPERT
PLEASE READ OUR PRIVACY POLICY CAREFULLY BEFORE ACCESSING OR USING THE 123.EXPERT PLATFORM.
PLEASE NOTE THAT YOU MUST ALSO READ AND AGREE TO THE 123.EXPERT TERMS OF USE BEFORE ACCESSING OR USING THE 123.EXPERT PLATFORM.
Privacy Policy 123.EXPERT PTY LTD
1. We respect your privacy
1.1 123.EXPERT PTY LTD respects your right to privacy and is committed to safeguarding the privacy of our clients, consultants, contractors, experts, candidates, business contacts, platform users, and website visitors. This policy sets out how we collect, use, disclose, store, and protect your personal information.
1.2 “Personal information” is information or an opinion about an identified individual, or an individual who is reasonably identifiable.
2. Collection of personal information
2.1 123.EXPERT PTY LTD may, from time to time, receive and store personal information you enter on our website, provide to us directly, or provide to us in other forms.
2.2 You may provide basic information such as your name, phone number, address, email address, organisation, role, professional background, areas of expertise, qualifications, skills, availability, rates or commercial preferences, business requirements, billing information, and related information so that we can respond to enquiries, provide updates, assess potential business alignment, provide consulting or platform services, introduce suitable opportunities, manage client or expert relationships, and communicate with you.
2.3 We may collect additional information when you register your professional expertise, submit or update professional information, provide feedback, provide information about your personal or business affairs, change your content or email preferences, respond to surveys or promotions, request services, engage with our platform or content, communicate with customer support, or otherwise interact with us.
2.4 We may collect information from third parties where reasonably necessary for our business activities, including from clients, consultants, contractors, experts, candidates, professional advisers, publicly available sources, referrals, business networks, references, professional networking platforms, technology providers, and service providers.
3. How we collect your personal information
3.1 123.EXPERT PTY LTD collects personal information in a variety of ways, including when you interact with us electronically or in person, when you access our website or platform, when we provide our services to you, when you provide services to or through us, and when we communicate with you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
4. Use of your personal information
4.1 123.EXPERT PTY LTD may use personal information collected from you to provide information, updates, consulting services, advisory services, talent-related services, expert network services, platform functionality, business introductions, relationship management, and related support.
4.2 We may use your personal information to assess suitability, capability, availability, business requirements, professional alignment, engagement requirements, rates, and potential opportunities that may be relevant to you or your organisation.
4.3 We may also use your personal information to improve our services, maintain business records, manage enquiries and engagements, administer our platform, comply with legal obligations, manage risk, protect our legal rights, and better understand the needs of clients, consultants, contractors, experts, candidates, website visitors, and other users.
4.4 123.EXPERT PTY LTD may contact you by a variety of measures including, but not limited to, telephone, email, SMS, mail, or professional networking platforms.
4.5 Where we use personal information for direct marketing, business development, or professional opportunity communications, we will do so in accordance with applicable law. You may opt out of receiving marketing communications from us at any time.
5. Disclosure of your personal information
5.1 We may disclose your personal information to our employees, officers, insurers, professional advisers, agents, suppliers, subcontractors, clients, prospective clients, consultants, contractors, experts, candidates, technology providers, platform providers, payment or billing providers, and other third parties where reasonably necessary for the purposes set out in this Policy.
5.2 In the context of consulting, advisory, expert network, contractor, or talent marketplace activities, we may disclose relevant professional information to clients, prospective clients, consultants, contractors, experts, or other participants where reasonably necessary to assess suitability, capability, availability, business alignment, rates, or engagement requirements. We will not disclose your identifying details to a prospective client without your prior knowledge and consent to be considered for a specific opportunity.
5.3 For initial matching, capability review, or business development purposes, we may use anonymised, aggregated, or summarised professional information where appropriate. However, we may also disclose identifiable information where reasonably necessary for a proposed engagement, client requirement, compliance requirement, or agreed business purpose.
5.4 We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, legal proceeding, regulator request, or law enforcement agency request.
5.5 We may also use or disclose your personal information to protect the copyright, trademarks, legal rights, property, commercial interests, security, or safety of 123.EXPERT PTY LTD, its clients, customers, users, consultants, contractors, experts, candidates, or third parties.
5.6 Information that we collect may from time to time be stored, processed in, or transferred between parties located in countries outside Australia. These may include, but are not limited to, the United States of America, the United Kingdom, New Zealand, and countries where our clients, consultants, contractors, experts, technology providers, platform providers, or service providers are located.
5.7 Where we disclose personal information to overseas recipients, we will take reasonable steps, where required by law, to ensure that the recipient handles the information consistently with applicable privacy obligations.
5.8 If there is a change of control in our business, or a sale or transfer of business assets, we reserve the right to transfer, to the extent permissible at law, our client, user, expert, candidate, and business contact databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality.
5.9 By providing us with personal information, you consent to the terms of this Privacy Policy and the types of use and disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party handle your personal information consistently with applicable privacy obligations.
6. Security of your personal information
6.1 123.EXPERT PTY LTD is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we use suitable physical, electronic, and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss, and unauthorised access, modification, or disclosure.
6.2 The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take reasonable measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information we collect will never be disclosed in a manner inconsistent with this Privacy Policy.
6.3 Where personal information is no longer required for the purposes for which it was collected, and where we are not required or permitted by law to retain it, we will take reasonable steps to destroy or de-identify it.
7. Access to and correction of your personal information
7.1 You may request access to personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, you may request that we correct it. Please email us at privacy@123.expert.
7.2 We may refuse to provide access to, or correct, personal information in certain circumstances permitted by law. Where we refuse a request, we will take reasonable steps to explain the reason for refusal, unless it would be unreasonable or unlawful to do so.
8. Complaints about privacy
8.1 If you have any complaints about our privacy practices, please send details of your complaint to privacy@123.expert or to 123.EXPERT PTY LTD, P.O. Box 7074, Melbourne, VIC 3004, Australia.
8.2 We take complaints seriously and will respond within a reasonable period after receiving written notice of your complaint.
9. Changes to Privacy Policy
9.1 Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion, and all modifications will be effective when posted on our website or platform. Your continued use of this site or platform after any change in this Privacy Policy will constitute your acceptance of such change.
10. Website
10.1 When you visit our website
When you come to our website (https://123.expert) we may collect certain information such as browser type, operating system, referring website, pages viewed, approximate location, device information, and website usage information. This information may be used to analyse how people use our site, improve our services, maintain security, and improve the website visitor experience.
10.2 Cookies
We may from time to time use cookies and similar technologies on our website. Cookies are small files used to identify your browser or device, remember preferences, understand website usage, support website functionality, and improve visitor experience. Most web browsers automatically accept cookies, but you can usually modify your browser settings to reject cookies. This may prevent you from taking full advantage of our website.
10.3 Our website may use cookies, analytics tools, or similar technologies to analyse website traffic and improve our services. If we use third-party advertising or remarketing services, cookies may also be used to serve relevant content or advertising on this website or other websites you visit.
10.4 Third party sites
Our site may from time to time contain links to websites not owned or controlled by us. These links are provided for convenience only. Links to third party websites do not constitute sponsorship, endorsement, or approval of those websites. 123.EXPERT PTY LTD is not responsible for the privacy practices of other websites. We encourage users to read the privacy statements of websites that collect personally identifiable information.
Version 4.0
Last Revised June 1 2026
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